Frequently Asked Questions
ProScapes Complete Landscape Service
Answers to the questions homeowners, property managers, and first-time clients ask before working with us. If you have a question that is not covered here, contact our team, and we will be glad to help.
Maintenance Plans
What is included in a ProScapes Maintenance Plan?
Every plan includes mowing, edging, bed weed control, shrub and ornamental trimming, blowing, and cleanup. Annual pruning of crape myrtles, knock-out roses, and ornamental grasses is included during the winter rotation.
What maintenance plan options do you offer?
Two year-round plans, both running January through December with no seasonal gaps. Premium runs weekly April through September and biweekly October through March. Ultimate runs weekly year-round.
Do you offer biweekly-only or seasonal plans?
No. All ProScapes maintenance plans are year-round contracts. Properties stay maintained without seasonal interruptions and the budget stays predictable from January through December.
How much do maintenance plans cost?
Plans start at $300 per month. Pricing depends on property size, scope, and the plan selected. Every estimate is detailed in writing before any work begins.
Is storm debris cleanup included in my plan?
No. Storm debris response is a separate billable service quoted by scope. We respond quickly after significant weather events to clear fallen limbs and debris so the property is safe and accessible.
Treatments
Do I need a maintenance plan to get lawn treatments?
No. The seven-round lawn care program and ornamental tree and shrub care are available with or without a maintenance plan. Treatments are scheduled in advance by a licensed specialist.
What is included in the seven-round lawn care program?
Year-round fertilization, weed control, and pre-emergent applications timed to Georgia’s growing season. Pre-emergent applications go down before soil temperatures climb in early spring, and rounds are scheduled across the calendar to match how turf responds in this climate.
What does ornamental tree and shrub care cover?
A five-step annual plan covering pest protection and overall plant health for ornamental plantings. Crews monitor for early signs of stress, disease, or insect activity during each visit.
Do you offer fire ant control?
Yes. Fire ant control is available as a standalone service or as an add-on to any treatment program.
Do you offer core aeration?
Yes. Core aeration is available as a standalone service or as part of the seven-round program. Aeration helps Georgia clay soil hold water and nutrients through the growing season.
Do you treat for armyworms?
Yes. Armyworm treatments are scheduled as a seasonal add-on, typically late July through August when pressure peaks in Newton County and surrounding areas.
Installations
What installation services do you offer?
Sod installation, plantings and bed installation, natural flagstone walkways and patios, outdoor lighting, seasonal color, mulch and pine straw, and ground cover.
Do you install pavers, retaining walls, or seat walls?
No. ProScapes installs natural flagstone hardscapes only. We do not currently offer pavers, retaining walls, or seat walls.
Can I get mulch or pine straw installed without a maintenance plan?
Mulch, pine straw, ground cover, and seasonal color are available to active maintenance clients or as part of larger installation projects. Standalone small jobs fall outside our current scope.
Do you handle commercial installations?
Yes. Commercial property managers can request installation work as part of an existing maintenance relationship or as a standalone project.
General
What areas does ProScapes serve?
We serve Monroe, Social Circle, Good Hope, Jersey, Covington, Oxford, Mansfield, Conyers, Madison, Rutledge, and Bostwick. Our crews work throughout Northeast Central Georgia and the communities east of Atlanta.
Do you work with both residential and commercial properties?
Yes. We maintain single-family homes, HOA entrances, common areas, and community amenities, office parks, retail centers, and multi-family properties. Commercial clients get a dedicated point of contact for scheduling and communication.
How long has ProScapes been in business?
The Payne family started ProScapes in Covington, Georgia in 2001. We have maintained properties in Northeast Central Georgia for over twenty-five years, and many of our original clients are still with us today.
Do I need a one-time cleanup before starting a maintenance plan?
Sometimes. Properties that have gone unmaintained or are heavily overgrown may need a property cleanup before recurring service begins. Property cleanups are scheduled separately and quoted by scope.
Do you provide free estimates?
Yes. Every estimate is free, walked in person, and delivered directly to your inbox. Most inquiries are returned the same business day, Monday through Friday, 8 AM to 5 PM.
How do I request an estimate?
Submit a request through the online form or call 770-294-3641. A team member will reach out the same business day to schedule a walkthrough.